Framework, Ethics & Practices
As a Registered Training Organisation [RTO] and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) education provider registered with Australian Skills Quality Authority (ASQA), AAON delivers the highest standards of nationally-recognised courses in compliance with the Standards for Registered Training Organisations [RTOs] 2015.
It is an undertaking embedded in our governance, commitment and regulatory practices which we also deliver within the accredited Australian Qualifications Framework [AQF] and other governing legislation under the Education Services for Overseas Students Act 2000 (ESOS Act), Tuition Protection Services and the National Code of Practice For Providers of Education and Training to Overseas Students 2018.
To ensure legislative compliance AAON has developed policies, procedures and systems that guide our administrative, teaching and training practices. As such, we integrate transparency and accountability at all levels of management and student engagement.
Along with participating in internal audits with ASQA upon their request, we also safeguard the protection of all students with any third parties we work with for the facilitation of student training and assessment. This includes affiliated training partners [practical workplace], marketing brokers and salespeople who equally advocate our principles and commitment to operating in full governmental compliance.
As a RTO, we offer qualifications at the following levels:
- CHC33015 Certificate III in Individual Support
- CHC43015 Certificate IV in Aged Care
- CHC43315 Certificate IV in Mental Health
- CHC43115 Certificate IV in Disability
- CHC52015 Diploma of Community Services
- BSB80615 Graduate Diploma of Management (Learning)
If at any time you feel we have not met our obligations as an RTO, you have the right to formalise your complaint as per our Complaints and Appeals Policy.
We also have the responsibility to issue your AQF certification documents in line with our issuance policy as outlined in our Student Handbook.
Workplace Health & Safety
Under the guiding legislation and principles of the Workplace Health and Safety Act 2011, AAON is equally committed to the health, safety and welfare of all students, staff and visitors. These standards also form the foundations for AAON’s Welfare and Emergency Policies, which include accident, emergency and reporting procedures, the recognition of potential hazards, management, staff and student welfare and personal responsibilities that are carried out by reasonable and consistent safety practices.
All regulatory practices are implemented and reviewed by AAON’s Managing Director, Dr Lionel Chang [MB BS FRACS], with the day-to-day responsibilities delivered by AAON’s Management.
Students must abide by AAON’s by the rules and policies outlined in the Student’s Handbook and fulfill all of the requirements of the study program as governed by the Department of Home Affairs and regulated under the terms of their student visa.