Diploma of Community Services

Diploma of Community Services

CHC52015 | CRICOS NATIONAL COURSE CODE: 096045D

Course Overview

This qualification reflects the roles of community services, case management and social housing workers involved in the management, coordination and delivery of personalised services to communities, groups and individuals. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Additionally, they also are able to provide direct support to individuals or groups of individuals and may be awarded the responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

The Diploma of Community Services is likewise a pathway to some university courses.  

Education Pathway

Successful completion of the CHC52015 Diploma of Community Services allows for advanced standing in a Bachelor of Social Work degree.

Training Package Status

V2.0 Current as of 8th December 2015.

Course Duration

Max Course duration is 104 weeks: 72 scheduled tuition, 8 weeks Work Placement and 24 weeks scheduled holidays. 

Delivery Method

Class-room training and work placement.

Course Location

This course is delivered in our purpose-built classrooms and nursing laboratories at Level 5 20-22 Macquarie Street Parramatta NSW 2150.

  • Classroom with data projection and a whiteboard
  • Clinical laboratory with beds, mannequins, technical equipment and consumables
  • Private study space
  • Campus with WI-FI capability

All practical placement is conducted in approved placement facilities.

Career Outcomes

Those who complete the course could be expected to work as a:

  • Assistant Community Services Worker
  • Assistant Community Worker
  • Care Team Leader
  • Case Coordinator (Community Services)
  • Case Coordinator (Disability)
  • Community Access Coordinator
  • Community Care Manager
  • Community Development Worker for Social Housing
  • Community Housing Resources Worker
  • Community Housing Worker
  • Community Program Coordinator
  • Community Recreation Coordinator
  • Community Services Coordinator
  • Community Work Coordinator
  • Community Worker
  • Senior Youth Worker
  • Support Facilitator (Community Services)
  • Team Leader
  • Welfare Support Worker

Course Entry Requirements

AAON requires that all students:

  • Are over the age of 18
  • Demonstrate an interest in, knowledge of, and suitability for work in the aged care industry.
  • Demonstrate the level of maturity required to be responsible for the care and support of older people.
  • Possess a Police check (which is required for placement). This will be assessed during an interview conducted before enrolment. International students will be required to attend a Skype interview as parts of the course selection process.
  • Have a reasonable level of fitness to complete manual and physically demanding tasks, such as bending, lifting and standing for long periods.
  • Complete a Language, Literacy and Numeracy (LLN) assessment to demonstrate that they have the required level of LLN skills required by the course.
  • The LLN test will be conducted by a suitable Trainer and Assessor or the Training Manager. 
  • Students must receive a satisfactory result before enrolling in the course.
  • The LLN assessment includes a written test and interview to complete the verbal component of the test. For international students applying from their home country this will be completed during a Skype interview. For all students applying within Australia, the test will be completed during an interview at the RTO.
  • The LLN test assists the RTO to assess whether or not students’ LLN skills are at a level suited to the course requirements. It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified. The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.
  • Where a student has not met the minimum LLN level or AAON is unable to provide sufficient and appropriate additional support that the individual requires,  the students’ enrolment application will be rejected and they will be referred to appropriate external services or courses and advised that they may reapply in the future if they have improved their language, literacy and numeracy to the required level.

Further Information – International Students

In addition to the requirements above, international students must provide evidence that they:

  • meet one of the following English proficiency requirements:
  • It is a condition of entry for international students that upon acceptance, international students provide evidence of having an Australian Student Visa (subclass 500). Please refer to the government website for information about applying: https://www.border.gov.au/Trav/Visa-1/500-
  • International students will be required to attend a Skype interview as part of the course selection process. This interview will also confirm that the photo used in the English proficiency test truly belongs to the student and will be used to conduct the oral component of the LLN test

Course Structure

The CHC52015 Diploma of Community Services requires the completion of the following  16 units (including 8 core and 8 electives).

Code Title Core/Elective
HLTWHS004 Manage work health and safety Core
CHCLEG003 Manage legal and ethical compliance Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
CHCPRP003 Reflect on and improve own professional practice Core
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services Core
CHCCOM003 Develop workplace communication strategies  Core
CHCDIV003 Manage and promote diversity Core
CHCCCS007 Develop and implement service programs Core
CHCCDE011 Implement community development strategies Elective 
CHCCSL001 Establish and confirm the counselling relationships Elective
CHCAGE001 Facilitate the empowerment of older people  Elective 
CHCCSM005 Develop, facilitate and review all aspects of case management Elective 
CHCADV002 Provide advocacy and representation strategies Elective 
CHCDFV006 Counsel clients affected by domestic violence Elective

Training Arrangements

Orientation

The first week will include an orientation session that will cover the following:

  • Details about living in Australia such as transport, city orientation and currency
  • How to access support services provided by Australian Academy of Nursing
  • External support services available such as legal, emergency, health and well-being
  • Nearby amenities to assist with learning such as libraries
  • Student Code of Conduct
  • Complaints and Appeals policy and procedure
  • Critical Incident policy and procedure
  • Privacy
  • Introduction to course requirements
  • Course progress and attendance requirements and impact on VISA requirements.

Classroom Training

The course will be delivered in the classroom for theory based learning giving students the opportunity to share ideas, discuss and explore core concepts and the practice skills before applying them in their work placement.

Class sessions are planned to ensure that students have a mixture of practical and theoretical components and the classes cater for a wide variety of learning styles.

Training will be delivered 3 days per week.  Three days of class hours will be 6.5 hours per day and one day of 7 hours for a period of 35 weeks.

Class sessions will be held three days per week. Students will have access to College facilities when they are not attending placement to conduct self-study or research and or complete assessment tasks. Training has been arranged in clusters to allow for units with common themes to be delivered together and avoid unnecessary repetition.

Work Placement 

Students will attend work placement in 2x 3- week blocks at the end of term 2, 3 and 4, Students will complete 160 hours of work placement in total.

Work placement is designed to:

  • Gain invaluable experience in a real work environment
  • Complete and receive feedback on practical work
  • Develop an understanding of workplace expectations and practices
  • Observe experienced staff completing tasks
  • Develop an understanding of workplace policies and procedures
  • Form networks that may assist with future job opportunities

Self Study

There are no scheduled self-study hours or homework requirements for this course. This course has been developed to include scheduled time for students to complete research and completion of assessment tasks during scheduled classroom sessions. Students are not required to attend Thursday and Friday during training weeks. This time could be used for gaining paid work. Students on study visas must not work more than 20 hours per week.

Additional Support

There are no scheduled self-study hours or homework requirements for this course. This course has been developed to include scheduled time for students to complete research and completion of assessment tasks during scheduled classroom sessions. Students are not required to attend Thursday and Friday during training weeks. This time could be used for gaining paid work. Students on study visas must not work more than 20 hours per week.

Course Progress Requirements

Satisfactory course progress is required in order to meet visa requirements. More information can be found in the International Student Handbook that also includes information on the specific support that is available to international students. 

Students who are identified as being at risk of not meeting course progress requirements will be provided with additional support as recorded in an intervention strategy.  Students are also required to maintain satisfactory attendance to meet their visa requirements.

Course Credit

Australian Academy of Nursing Pty Ltd can grant you credit towards your course for units of competency that you have already completed with another RTO or authorised issuing organisation. We can also grant you Credit for subjects or units you have completed where equivalence can be established between the unit in your course, and the subject or unit you have completed.

There is no charge to apply for Credit.

To apply, fill in the Credit Application Form and submit it as part of your enrolment.

*Please refer to the Student Handbook for more information on Course Credit.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised.

Australian Academy of Nursing Pty Ltd has a process that has been structured to minimise the time and cost to applicants and provides a supportive approach to students wishing to take up this option.  You should ideally apply for RPL at the time of enrolment but you may also apply up to 2 weeks into your course.

During the entry process and interview stage Australian Academy of Nursing Pty Ltd will discuss with you the process and options for RPL.  Suitability is often determined on how much experience you have in a certain area, your work history and previous training. If RPL is determined as a possibility for you, you will be provided with a kit that will guide you in working through each unit to determine relevant skills and experience and identify whether you would be able to provide the required evidence.

A trainer/assessor will be available to assist you throughout this process.

*Please refer to the Student Handbook for more information on our fees and refund policy on RPL.

Fees

Onshore Students

Payment Plan

  • A $500 non-refundable enrolment deposit (materials & administration fees) prior to commencement + $1000 Tuition Fee
  • 8 x installments of $1,875.00 payable at the commencement of each term

Total Course Fees: $16,500.00

Offshore Students

Payment Plan

  • A $500 non-refundable enrolment deposit (materials & administration fees) prior to commencement + $1000 Tuition Fee
  • 8 x installments of $2,250.00 payable at the commencement of each term

Total Course Fees: $19,500.00

How to Apply

Please complete the appropriate enrolment form and email it to [email protected] 

If you are transferring from another provider, please ensure you have a letter of release so that Australian Academy of Nursing Pty Ltd can issue you with a new Confirmation of Enrolment (COE) letter.

Phone: (02) 1300 415 233

Once we receive your completed forms we will contact you to arrange an entry interview.

This course outline should be read in conjunction with AAON’s Student Handbook.

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